Service and Support

Presenting the Best in Service

The pursuit of purity is not an easy task, and we might face hurdles on the way, but, with Prompt, we promise to cross the hurdles and be with you every step of the way to help you cross yours.



A promise spanning across the country

Our claim to be the best is backed up by the quality and the range of services we provide. Prompt's world-class service range spans across 28 states and 350+ districts including the remotest parts of the country. From Rann of Kutch to Sunderbans, and from J&K to Andamans, you name it, you get it.

The range of our promise

Prompt offers a service and support for MilkoChill, Farm 365 App, AMCU, DPMCU, Milk Analyser, Fatomatic, BMC SmartBox, TankAssure, Weighing Scale, and CheckWeigher. Alongside, it also offers service and support for equipments offered by other companies, hence providing an all-round solution for your challenges and concerns.

The pillars of our promise

One of the main reasons for which we could live up to our promise is our field engineers. We have 500+ highly skilled field engineers to provide you with solutions regarding

  • Installation and Commissioning Services
  • Calibration Services
  • Warranty Services
  • AMC (Annual Maintenance Contract) Services
  • AMCS (Automatic Milk Collection System) support and services
  • Sales of spares and consumables
  • Customer training regarding new product usage, milk collection and accounting

The promise is just a call away

Whenever and wherever you face a problem with your equipment, we would be just a call away. You would have the best service team at your disposal to help you get your equipment up and running in no time. You can reach us at anytime, our SLA being 72 hours.

You can also reach out to us here

+91 02717 45 1111/6111 18008331985
info@promptdairytech.com

Celebrating our Patrons Of Purity – Service engineers

For us, what comes first is the commitment towards retaining the purity of the milk. And our service engineers leave no stone unturned to fulfil it. Here is a film showcasing their journey.
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