The pursuit of purity is not an easy task, and we might face hurdles on the way, but, with Prompt, we promise to cross the hurdles and be with you every step of the way to help you cross yours.
A promise spanning across the country
Our claim to be the best is backed up by the quality and the range of services we provide. Prompt's world-class service range spans across 28 states and 350+ districts including the remotest parts of the country. From Rann of Kutch to Sunderbans, and from J&K to Andamans, you name it, you get it.
The range of our promise
Prompt offers a service and support for MilkoChill, Farm 365 App, AMCU, DPMCU, Milk Analyser, Fatomatic, BMC SmartBox, TankAssure, Weighing Scale, and CheckWeigher. Alongside, it also offers service and support for equipments offered by other companies, hence providing an all-round solution for your challenges and concerns.
The pillars of our promise
One of the main reasons for which we could live up to our promise is our field engineers. We have 500+ highly skilled field engineers to provide you with solutions regarding
Installation and Commissioning Services
Calibration Services
Warranty Services
AMC (Annual Maintenance Contract) Services
AMCS (Automatic Milk Collection System) support and services
Sales of spares and consumables
Customer training regarding new product usage, milk collection and accounting
The promise is just a call away
Whenever and wherever you face a problem with your equipment, we would be just a call away. You would have the best service team at your disposal to help you get your equipment up and running in no time. You can reach us at anytime, our SLA being 72 hours.
Celebrating our Patrons Of Purity – Service engineers
For us, what comes first is the commitment towards retaining the purity of the milk. And our service engineers leave no stone unturned to fulfil it. Here is a film showcasing their journey.